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Meet the Staff

Chantal Mills – Owner / Head Trainer

ChantalBusPhotoThanks to her nearly 17 years of experience in the world of Education, first as an elementary, intermediate and high school teacher, then as Guidance Counsellor and later a Vice-Principal, Chantal is at ease working with the most important end of the leash. She has a passion for teaching!

Chantal is a certified pet dog trainer,  a member of the American Association of Pet Dog Trainers (APDT), a member of the IAABC (International Association of Animal Behavior Consultants) and a member of the Pet Professional Guild (PPG). She regularly attends workshops, seminars and webinars to keep up to date with the latest in the industry.

Chantal’s family includes Everest, a Canine Senior Citizen, who has retired from being the Ottawa Canine School’s Demo Dog and is enjoying other pursuits. Not to be forgotten is Ivan the Terrible, the eldest of the trio, feline and proud of it. The latest addition is Jo-Jo the Beta fish, who is learning a variety of new tricks and proving that all species can be trained! Hemingway, the Great Dane and face behind the Ottawa Canine School’s logo will be remembered as a goof with a heart of gold.


Meet the rest of our highly trained and knowledgeable staff:


Alana Caflisch Seraphin

AlanaAlana has loved and lived with dogs all of her life. As a little girl, she dreamed of becoming a vet.

In the 90s, she caught the training bug after clicker training her mother's Fox Terrier. She enjoyed the experience and has loved seeing animals learn ever since. She believes that there is nothing better than seeing the joy in a pet owner's eyes when they realize that yes! their dog CAN do that !

Alana is a graduate (2011) of the Professional Dog Trainer Certification Program at the Ottawa Canine School and a member of the Association of Professional Dog Trainers (APDT). Alana worked hard and earned her accreditation as CPDT-KA (Certified Professional Dog Trainer - Knowledge Assessed) in 2015. She is one of a select few who have achieved this and we are very proud of her. She is also a member of PPG (Pet Professional Guild - the Association for Force-Free Pet Professionals).

Not only does Alana work as a dog trainer, but since 2007 she has been working with a variety of animals at a Veterinary Hospital. She feels fortunate to experience the joy dogs bring to our lives, every day, at work. At home, she enjoys training her Lab mix.

Her childhood dream has come true, in its own special way.

Alana is bilingual (English and German)

Angelique Quesnel

AQuesnel Profile PictureAngie Quesnel, is a Certified Professional Dog Trainer (CPDT-KA) who trained as an instructor at the Ottawa Canine School and as a partner trainer at the Keshet Rescue and previously volunteered with the Ottawa Therapy Dog program.  She is also the only certified Dogsafe Canine First Aid Instructor in Ontario/Quebec.

As a passionate dog trainer since 2010, she has worked as a canine behavioural consultant dealing with such issues as basic manners, fear, phobias, compulsive behaviours, anxiety, reactivity and aggression.

She is also a member of the Association of the Pet Professional Guild (PPG), Professional Dog Trainers (APDT), Certification Council for Professional Dog Trainers (CCPDT) and Responsible Dog Owners of Canada (RDOC).

Angie Yong


Angie has always been passionate about behaviour modification.  Angie holds a doctoral degree (PhD) in psychology.  Through her formal education in psychology and biology, Angie is knowledgeable in learning theories, cognition, and behaviour.

Angie's interests in animal training started during her undergraduate when she discovered clicker training in her behavioural psychology class.  However, she shifted her focus to working with people when she was completing her PhD.  In 2016, Angie graduated from the Dog Trainer Certification Program at the Ottawa Canine School.  She describes herself as a relationship-based trainer.  Using a force-free and science-based approach, she focuses on dog-human communication and motivation as means to a joyful human-canine bond.  Angie enjoys working with complex behaviours ranging from trick training to reactivity.

Angie is a member of the Pet Professional Guild and a certified Dogsafe canine first aid professional.

Anne-Marie Millette

ANNE-MARIEAnne-Marie has a background in behaviour therapy, working mainly with at risk youth before deciding to pursue animal studies. In 2010 she graduated from the Veterinary Assistant Program at the Granville College Vancouver. She then proceeded to work in several veterinary hospitals in both general practice and emergency departments.

She is a 2015 graduate of The Professional Dog Trainer Certification Program at the Ottawa Canine School and currently works as a class and private trainer.

She shares her life with Mena, a Pug/Pomeranian mix, and Titus, a Siberian Husky. She also has a rabbit called Alfie.

Anne-Marie believes that animals teach us about patience and love by forcing us to slow down and enjoy the little moments.

Laurie Ackland

Laurie & dogsLaurie is a lifelong pet owner and lover of all animals.  After many years involved in rescue and fostering/rehabilitating assorted domestic species, she dedicated herself to a second career as a professional dog trainer.

Laurie is an accredited CPDT-KA (Certified Professional Dog Trainer – Knowledge Assessed) and is also a graduate of The Professional Dog Trainer Certification Program at the Ottawa Canine School.   She is a member of the Pet Professional Guild (PPG), Association of Professional Dog Trainers (APDT) and is Canine First Aid certified.

In addition to teaching at the Ottawa Canine School, Laurie spent 3 years supporting and training rescued canines at Keshet Rescue, preparing them for adoption into their new homes.  This valuable hands-on experience training fearful and reactive dogs has further inspired her to help enrich the lives of as many dogs as possible, especially the fearful dogs, through force-free training.

Laurie’s cherished animal family includes Bernese Mountain Dogs Luna & Sadie, and Gordie the cat.





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